Old versions of files and data in your cache can create a variety of problems for how websites, like Cloudacademy.com, appear and function. If you're having problems with the application, try these steps to force the browser to use the latest information:
The easiest thing to try is to hold down the shift button on your keyboard while clicking the refresh button on your browser toolbar.
- Close and restart your browser
The browser clears some of its temporary files when you close it, so closing and restarting may be enough to fix the issue.
- Use a private or incognito window
Using the private browsing function of your browser sometimes resolves problems. If using a private browsing session solves the problem, then clearing your cache should also solve the problem for your other sessions.
- Clear your cache
See your browser's website for instructions. For your convenience, we've linked to some of the most popular browsers' instructions here: