Why didn't I receive a receipt? April 08, 2022 11:32 Updated When you make a purchase with Cloud Academy, such as to start or upgrade a subscription, the system sends you a confirmation message with the transaction details by email. The email comes from firstname.lastname@example.org. If you did not receive this email, check your junk or spam folder. If you still cannot find it, contact email@example.com. Related articles What can I expect from a Cloud Academy Learning Coach? Enterprise Member Getting Started Guide Do you have sandbox labs? What can I expect from Cloud Academy support? Can I pause my subscription?