Training Library Content
Account and Subscription Questions
- How do I subscribe to (and unsubscribe from) your mailing list?
- Share a Course FAQ
- Can I use Gmail's aliasing capability to sign up for a Cloud Academy account?
- What can I expect from Cloud Academy support?
- Can I pause my subscription?
- Gift Card Questions
Using the Mobile App
- Which devices are supported?
- What are study and test modes?
- How can I see an explanation of a question?
- How do I report bugs or provide feedback?
- Where can I review the mobile privacy policy and terms of use?
- How do I purchase a mobile app subscription?
Using the Member/Personal Features
- How are competency levels (beginner, intermediate, advanced) determined?
- Why is my hands-on lab failing the step validation?
- What is the difference between a quiz and an exam?
- How do you calculate my progress percentage and tracking values for a Training Plan?
- How do I change my self-assigned Training Plan?
- Can I discard an exam after I started it?
Using the Enterprise Features
- What happens when a team member misses a Training Plan due date?
- How do I see a list of all members in the organization?
- How do I get started with Cloud Academy Enterprise?
- How can Cloud Academy help my company?
- Who can use the Content Engine within my organization?
- What is included in the enterprise plan?