Account and Subscription Questions
- How do I subscribe to (and unsubscribe from) your mailing list?
- Do you have a referral program?
- How do I remove my account data from Cloud Academy permanently?
- Is Cloud Academy GDPR compliant?
- What subscriptions are offered and how do I renew?
- How do I apply a promo code?
Using the Mobile App
- Which devices are supported?
- What are study and test modes?
- How can I see an explanation of a question?
- How do I report bugs or provide feedback?
- Where can I review the mobile privacy policy and terms of use?
- How do I purchase a mobile app subscription?
Using the Product Features
- How are competency levels (beginner, intermediate, advanced) determined?
- How do you calculate my progress percentage and tracking values for a Training Plan?
- How do I change my self-assigned Training Plan?
- Can I discard an exam after I started it?
- Can I skip a question in an exam and return to it later?
- How Do I Review My Answers for Quizzes and Exams?
Using the Enterprise Features
- How do I get started with Cloud Academy Enterprise?
- How can Cloud Academy help my company?
- Who can use the Content Engine within my organization?
- What is included in the enterprise plan?
- How do I access Content Engine?
- What does the Account Setup in Progress message mean?