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  1. Cloud Academy Help Center
  2. FAQs
  3. Using the Enterprise Features

Using the Enterprise Features

  • What is included in the enterprise plan?
  • How can Cloud Academy help my company?
  • What are the roles and permissions on the Cloud Academy platform?
  • How do I automatically provision users?
  • What does the Account Setup in Progress message mean?
  • How do I see a list of all members in the organization?
  • When are reports updated for my enterprise account?
  • Why am I not receiving my Cloud Academy emails?
  • How does training plan progress appear on reports for removed members and archived content?
  • What time does a training plan expire?
  • Can I use my SSO integration to upgrade members to team managers or admins?
  • Can I set up SSO for multiple Cloud Academy accounts using the same identity provider?
  • How do I change a user's email address if my enterprise has SSO enabled?
  • How do I upload videos into Cloud Academy?
  • What happens when a team member misses a training plan due date?
  • How are team skill scores calculated?
  • How can I compare the skills of two or more teams?
  • What are Assessment Cycles?
  • Where can users find the assessment assigned to them?
  • How can I use assessment cycles?
  • Where can team managers configure assessment cycles for their teams?
  • How do I turn off Training Plan notifications and nudges for Enterprise?
  • What happens to my progress when I change from personal to enterprise (and back)?
  • How do I access Content Engine?
  • Who can use the Content Engine within my organization?
  • Why isn't my custom content appearing in my custom category?
  • Can I add SCORM packages to Cloud Academy?
  • How should I create exams to best gauge readiness for certification?
  • How can I score exams that evaluate different topic areas?
  • How does the reseller program work?
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