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  1. Cloud Academy Help Center
  2. FAQs
  3. Using the Member/Personal Features

Using the Member/Personal Features

Questions about the day-to-day training in our product.

  • How are competency levels (beginner, intermediate, advanced) determined?
  • Why is my hands-on lab failing the step validation?
  • What is the difference between a quiz and an exam?
  • How do you calculate my progress percentage and tracking values for a Training Plan?
  • How do I change my self-assigned Training Plan?
  • Can I discard an exam after I started it?
  • Can I skip a question in an exam and return to it later?
  • How do I review my answers for quizzes and exams?
  • How do I review exam results?
  • What's a Learning Path?
  • How do I access Skill Profiles?
  • Can passing an exam make my skill score go down?
  • Can I add training reminders?
  • How can I find which learning paths contain a course?
  • How do I download my certificate?
  • Where do I monitor my learning progress?
  • Are Skill Profiles affected by hands-on labs?
  • What can I learn at Cloud Academy?
  • How can I get help if I have a problem with the labs?
  • How Do I Get Started With a Linux VM Using AWS?
  • Why am I not getting the right labs results?
  • How do I make a RSA key pair for a SSH connection?
  • How is Cloud Academy different from other online learning?
  • What Are the Restrictions on Labs?
  • Do you have a content roadmap of upcoming courses?
  • Why was I banned from using hands-on labs?
  • When do you update learning materials?
  • How do I start a free trial at Cloud Academy?
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