Skip to main content
Cloud Academy Help Center Help Center home page
Submit a request
Sign in
  1. Cloud Academy Help Center
  2. FAQs
  3. Account and Subscription Questions

Account and Subscription Questions

  • How do I subscribe to (and unsubscribe from) your mailing list?
  • I want to be a Cloud Academy Tester
  • What personal data does Cloud Academy collect and store about users?
  • Why didn't I receive a receipt?
  • What can I expect from a Cloud Academy Learning Coach?
  • Cloud Marathon FAQ
  • Invite a Guest FAQ
  • Can I use Gmail's aliasing capability to sign up for a Cloud Academy account?
  • What can I expect from Cloud Academy support?
  • Can I pause my subscription?
  • Gift Card Questions
  • Do you have a referral program?
  • How do I remove my account data from Cloud Academy permanently?
  • Is Cloud Academy GDPR compliant?
  • What subscriptions are offered and how do I renew?
  • How do I apply a promo code?
  • Is There an Education/Student Discount?
  • Is financial aid available?
  • Why do you need my mailing address?
  • What is your refund policy?
  • Why do I have to provide my credit card details?
  • How can I remove my credit card information?
  • How can my membership rate change over time?
  • Why can’t I sign in?
  • What payment methods do you accept?
  • How do I change my login email?
  • How do I change my billing frequency?
  • How do I reset/recover my password?
  • How Do I Cancel My Subscription or Turn Off Auto-Renewal?
  • Which plan should I choose?
  • Next ›
  • Last »
Cloud Academy Help Center
Submit a request