Account and Subscription Questions
- How do I subscribe to (and unsubscribe from) your mailing list?
- I want to be a Cloud Academy Tester
- What personal data does Cloud Academy collect and store about users?
- Why didn't I receive a receipt?
- Invite a Guest FAQ
- Can I use Gmail's aliasing capability to sign up for a Cloud Academy account?
- What can I expect from Cloud Academy support?
- Can I pause my subscription?
- Gift Card Questions
- Do you have a referral program?
- How do I remove my account data from Cloud Academy permanently?
- Is Cloud Academy GDPR compliant?
- What subscriptions are offered and how do I renew?
- How do I apply a promo code?
- Is There an Education/Student Discount?
- Is financial aid available?
- Why do you need my mailing address?
- What is your refund policy?
- Why do I have to provide my credit card details?
- How can I remove my credit card information?
- How can my membership rate change over time?
- Why can’t I sign in?
- What payment methods do you accept?
- How do I change my login email?
- How do I change my billing frequency?
- How do I reset/recover my password?
- How Do I Cancel My Subscription or Turn Off Auto-Renewal?
- Which plan should I choose?
- Can I skip the free trial to access locked content?
- How can I reactivate a cancelled subscription?